SXM Storage Prices

....Terms and Conditions

Pricing and Fees:

  • Customers will not receive an invoice for the Monthly Rent unless Customers pay a monthly invoice fee in the amount determined by Owner.

  • The Agreement does not include all fees, expenses, or charges that Customers may be required to pay under the Agreement, and Owner reserves the right to charge additional fees.
  • Owner reserves the right to increase, decrease, supplement, or otherwise modify any fees or charges in the Agreement by either sending advance notice directly to the Customer, or posting advance notice of any such change on this website or in the office
  • The list of fees outlined in this Agreement is not all inclusive and additional fees may apply.
  • Pricing for all Services shall be quoted by SXM Storage representatives. In addition to such Fees, various additional charges may apply as described in this section. SXM Storage shall charge and the Customer agrees to pay any all of the additional Charges applicable to the Customer. Such Additional Charges are intended to compensate SXMStorage for the additional expenses it incurs as a result of the deviation from standard procedures and practices of the Services.
  • Out of Window Delivery - Delivery outside of the window of potential Delivery Times shall result in a fee.
  • Last Minute In Room Addition - There shall be an additional fee for an in room Pickup or Delivery that is requested within one hour of the Pickup or Delivery Time.
  • Overweight Box - There shall be an additional fee for any box weighing over 50lbs.
  • Unthawed Fridge - There shall be an additional fee for any refrigerator not completely thawed out before pick up.
  • Pickup Cancellation/Rescheduling - The Customer shall pay a rescheduling fee if notice is not given at least 48 hours before the Pickup Time.
  • Disposal of Items - If Customer does not wish to have their Items returned, the Customer shall pay a fee for the handling and disposal of the Items.
  • Outstanding Balance - Accounts with an outstanding balance after seven (6) days from the time customer's bill due date (1st of the month) shall be assessed a 10% late payment fee. An additional %10 fee shall be charged 10 days after the first late payment fee is applied. Once until full payment is received
  • Stairs or Stairwell - Each flight of stairs per floor is an additional fee. If floors exceed 2 levels or flights additional charges may apply.

Accepted Payment Method:

  • Customer may only use the SXM Storage for storing Customer's personal property.
  • Items must be placed in boxes, totes, luggage or duffel bags. Our servicemen have the right to reject items they feel are not packed properly. Bigger items should be covered and protected. Hard items are not allowed in plastic bags, only bedding and clothing.
  • SXM Storage offers setup/disassemble services for furniture by request, but if for any reason the serviceman feels the job can't be completed, they have the right to stop the service. In this situation, SXM Service will still charge for the time of labor. SXM covers up to $100 for furniture & setup service claims.
  • Customers are not allowed to have a person use their Request Storage account unless they're signed as an additional user on the contract or confirmed they're adding them via email.

Temperature:

  • If a customer doesn't request climate control storage, their item will be stored in a non-climate controlled area of SXM Storage's warehouse.
  • When SXM Storage warehouses are designated as a "temperature controlled", it means that there's reasonable efforts to maintain a temperature in the building where the customers items are located between 55 and 80 degrees Fahrenheit. The temperature control may be accomplished through any type of system. However, these systems are not guaranteed to protect customer's items.
  • Customer's electronics are stored at their own risk and may not receive a refund for the item if a claim is made, because we can't prove that the cause was due to temperature.
  • Store electronics or any mechanical items at your own risk. Since SXM Storage does not test items for operational observation a claim must be made prior to a representative leaving the customer's premises during a delivery. The cause of damage to a electronic or mechanical item is at SXM Storage's discretion.

Pick Up Policy:

  • It is the responsibility of SXM Storage customers to place locks on their individual items before pick up. Owner may have SXM Storage place a new lock on any of their possessions that is not secured by a lock, only after a SXM Storage lock waiver form has been signed or confirmation via email by the customer.
    Customers will pay for the costs of the new lock and any other costs incurred by Owner in connection with the new lock.