Terms and Conditions

Customer may only use the SXM Storage for storing Customer's personal property.
Items must be placed in boxes, totes, luggage or duffel bags. Our servicemen have the right to reject items they feel are not packed properly. Bigger items should be covered and protected. Hard items are not allowed in plastic bags, only bedding and clothing.
SXM Storage offers setup/disassemble services for furniture by request, but if for any reason the serviceman feels the job can't be completed, they have the right to stop the service. In this situation, SXM Service will still charge for the time of labor. SXM covers up to $100 for furniture & setup service claims.
Customers are not allowed to have a person use their Request Storage account unless they're signed as an additional user on the contract or confirmed they're adding them via email.

Store guns, ammunition, weapons and/or illegal drugs. Marijuana is considered illegal in SXM.
Store or abandon hazardous materials, including, without limitation, substances that are toxic, reactive, volatile, flammable, explosive, hazardous, or corrosive, or that are, at any time, regulated by state, Federal or local authorities.
Store items with an aggregate value of more than $3,000 unless Owner has expressly consented in writing to a higher value. Customer's purchase of insurance from any provider in an amount greater than $3,000 will not be considered Owner's consent to the storage of Contents over above of $3,000.
Store animals, food or other perishable items.
Store items that, in Owner's determination, attract vermin, create a nuisance, have a noxious odor or stench, or endanger the safety or health of people or the environment.

It is the responsibility of SXM Storage customers to place locks on their individual items before pick up. Owner may have SXM Storage place a new lock on any of their possessions that is not secured by a lock, only after a SXM Storage lock waiver form has been signed or confirmation via email by the customer. Customers will pay for the costs of the new lock and any other costs incurred by Owner in connection with the new lock.

Any security systems where SXM Storage stores customer items such as fences, gates, or video cameras are for SXM Storage's protection only. Customer may not rely on these security systems to protect their contents.

Customers are not allowed access to pick up their property at Request Storage warehouses, (unless authorized) due the liability of SXM customer items.

Customers and Employees shall conduct themselves appropriately while at pick up and drop off location.